Shipping and Refund Policy – Imperial Motion
ONLINE ORDERING
***ORDERS RECEIVED BY 12 PST WILL SHIP SAME DAY***
ALL OTHER ORDERS WILL SHIP BY THE FOLLOWING DAY
ORDERS ARE NOT PROCESSED ON THE WEEKENDS. 
IT WILL BE PROCESSED NO LATER THAN WEDNESDAY.  
FRIDAY AFTER 12:00 PM IS CONSIDERED WEEKEND ORDERS
TRACKING NUMBERS WILL BE EMAILED TO YOU AT THE TIME OF SHIPMENT
PLEASE CONTRACT US AT 1-844-786-8619 WITH ANY QUESTIONS REGARDING YOUR ORDER
OR EMAIL US AT CUSTOMERSUPPORT@IMPERIALMOTION.COM

FREE SHIPPING
ALL USA ORDERS SHIPPING TO THE LOWER 48 STATES ARE 100% FREE
AK AND HI ORDERS WILL HAVE A 5.00 SERVICE FEE
ALL INTERNATIONAL ORDERS OVER 125.00 ARE ELIGIBLE FOR FREE SHIPPING
FREE SHIPPING WILL EITHER BE SENT FEDEX GROUND OR USPS

RETURN POLICY
IF YOU ARE NOT SATISFIED WITH YOUR ONLINE PURCHASE YOU MAY RETURN ITEMS FREE OF CHARGE WITHIN 30 DAYS OF ORIGINAL PURCHASE
TO QUALIFY FOR A MERCHANDISE REFUND, ITEMS MUST BE RETURNED IN ORIGINAL, UNUSED CONDITION WITH ORIGINAL TAGGING
A RETURN LABEL WILL BE PROVIDED IN YOUR ORDER
AFTER 30 DAYS IF YOUR PRODUCT IS DEFECTIVE FOR ANY REASON WE WILL EXCHANGE FREE UP TO 60 DAYS FROM TIME OF PURCHASE
 
Imperial Motion
2920 S. Steele St.
Tacoma, WA 98409