Shipping and Refund Policy – Imperial Motion

*** ORDERS WILL BE SHIPPED OUT WITHIN 2-3  BUSINESS DAYS UPON RECEIPT. 

ORDERS ARE NOT PROCESSED ON THE WEEKENDS.  IT WILL BE PROCESSED NO LATER THAN WEDNESDAY.   FRIDAY AFTER 12:00 PM IS CONSIDERED WEEKEND ORDERS.  

 

IF YOU QUALIFY AND CHOOSE TO SHIP VIA FREE SHIPPING YOUR ORDER CAN TAKE UP TO 10 DAYS FROM THE TIME IT SHIPS.

 

CHANGE OF ADDRESS: 

Any changes in shipping address after placing the order will incur $15.00 service charge by UPS.  Please make sure to put the correct shipping address info in order to avoid these extra charges by UPS.  IM can help you setup a WILL-CALL option so that you can pick up the package at the nearest UPS location to the original shipping address.   This will be free of charge. 

 

REFUND POLICY: 

Store credit only. Returns must be in their original condition with tags still attached to accept return within seven days of reviving.  Exchanges should be shipped to the following address:

 

Imperial Motion

2920 S. Steele St.

Tacoma, WA 98409